Contact & Support

Reach out with questions, concerns, or legal inquiries

General Support

Account issues, billing, technical problems

support@goonru.app

Privacy & Data Requests

GDPR/CCPA requests, data deletion, data access, opt-out requests

privacy@goonru.app

Legal & Compliance

Legal notices, compliance inquiries, law enforcement requests

legal@goonru.app

Copyright / DMCA

Copyright infringement reports and DMCA takedown notices for marketplace content

dmca@goonru.app

See our DMCA Policy for full instructions.

Response Times

  • General Support: 24–48 business hours
  • Privacy / Data Requests: Within 30 days (GDPR/CCPA requirement)
  • DMCA / Copyright: 5–10 business days
  • Legal Inquiries: 5–10 business days

Your Data Rights

Under GDPR (EU/UK) and CCPA (California), you have rights over your personal data:

  • →Access — request a copy of your data
  • →Rectification — correct inaccurate data
  • →Erasure — request deletion of your data
  • →Portability — receive your data in a portable format
  • →Opt-out — opt out of marketing or data sharing

Email privacy@goonru.app with your account email and the specific request. We respond within 30 days.